Privacy Policy

Introduction

Geoscape believes that the responsible use of personal information is critical to the continued success of the Internet. As such, we are committed to the highest standards in protecting and safeguarding your right to privacy while using and interacting with our Website.

While you can access most areas of our Website without submitting any personal data, there are certain areas of our site that request specific personal information including name, phone number, and e-mail address. Our intent is to allow you as much control as possible over your personal information. Below we explain how Geoscape collects, stores, and uses your information.

Data Collection Overview

Automatic Collection of Anonymous Information: When you visit Geoscape.com, as when you visit most other websites, certain anonymous information about your visit is automatically logged. This includes the server name and IP address through which you access the Internet (such as aol.com or your company’s Internet server), the date and time you access our site, the pages you access while at Geoscape.com, and the Internet address of the website from which you linked directly to our site. We use the browsing information collected automatically by our servers primarily to help us administer and improve our website. We may also use aggregated anonymous information to provide information about our website to advertisers, potential business partners and other unaffiliated entities. This information is not personally identifiable.

Online Forms: We use online forms in several areas of our Website. Online forms provide site visitors with an opportunity to request company and product information, request product downloads and demos, view Geoscape white papers, register for free Geoscape web-seminars, and enroll for various services including training, consulting and support. All information provided by the visitor is voluntary, with information generally including name, title, company, e-mail and telephone number. We will sometimes use this information to contact visitors for marketing, sales, service and support purposes.
Email and other voluntary communications – You may choose to communicate with Geoscape.com through email, via our website, by telephone, in writing, or through other means. Any information that you voluntarily communicate to us may be personally identifiable.
Any information we collect may be kept by us in a general file or files or in a file specific to you or your company or companies. We may retain such information indefinitely.

INFORMATION USE

We, or others who provide services to us, use the company information and personally identifiable information we collect primarily for such purposes as:

  • Helping to establish and verify the identity of users;
  • Opening, maintaining, administering and servicing users accounts;
  • Providing services and support to users;
  • Improving our website, including tailoring it to users preferences;
  • Providing users with product or service updates and other important notices;
  • Responding to your questions inquiries, comments and instructions;
  • Maintaining the security and integrity of our systems

Choice/Opt-Out: In order to provide service to you, we will occasionally send you communications related to your transactions, security or the administration of our website. From time to time, we may also wish to send you other messages or updates about Geoscape. If you do not wish to receive non-transaction/security related communications from Geoscape.com, please send an email containing your request to marketing@geoscape.com.

Disclosure of Information: We do not share or sell your personal information with unaffiliated third parties for their use in marketing directly to you. We may, however, use unaffiliated service companies to help us maintain and operate our website or for other reasons related to the operation of our business. We require these companies to represent to us that they take steps to maintain the confidentiality of any personally identifiable information they may receive from us and we believe that they do so, but we cannot guarantee you that they do so.

COOKIES

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personal identification information, but they do enable us to store site preferences, form information between visits, and items in your shopping cart. Most Web browsers automatically accept cookies, but you can change your browser settings to prevent such acceptance. Doing so, however, may result in disabling the functionality we have in place to better serve your needs. We use cookies to personalize the experience of our visitors, provide support to customers, record visitor preferences, provide personalized and specialized content, record session information, track visitor click stream behavior throughout the Website, track items in your shopping cart and customize site content based on your browser type, operating system, and preferences.

SECURITY

Geoscape.com maintains physical, electronic, and procedural safeguards to guard your personal information. Transaction information is transmitted to and from our website in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. We restrict access to your personal information to those persons who need to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email you send through the Internet cannot be completely protected against unauthorized interception.

You also have a significant role in protecting your information and must keep your user name and password private.
Web Bugs: Geoscape does not use Web bugs or any other type of "hidden detection and tracking" technology or coding in its web pages. Web bugs, or clear GIFs, are tiny images embedded in a Web page or HTML-enhanced e-mail that transmit information to a remote computer when the page is viewed.
E-mail Addresses: We do not collect e-mail addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form and other Website forms).
Postal Addresses (Snail Mail): We do not collect postal addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form and other Website forms).
Telephone Numbers: We do not collect telephone numbers without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form and other Website forms).
Other Websites & Your Privacy Concerns: Our Website contains links to other company and organizational Websites that are not owned or operated by Geoscape. We are not responsible for the privacy practices or the content of such Websites. For more information on your privacy rights with regards to these sites, please refer to the privacy policies of each respective site that you visit.

POLICY CHANGES

By using our Website, you consent to the collection and use of your information by Geoscape. From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. All privacy policy changes and updates will be promptly posted on our Website.

CONTACTING US

Our goal is to protect and safeguard your right to privacy. As such, we appreciate all feedback that helps us improve our privacy policy. Please share with us your thoughts comments and suggestions to marketing@geoscape.com